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Course Content
All Problem situations, company environments, and team requirements are different. A programme based on the modules below can be developed ranging from a half day seminar to a three day in-house tailored training course.
- Understanding Business Problems - Recognising problem types, their characteristics and the need to apply different approaches.
- Barriers to Success - Recognising and overcoming the barriers to success.
- The 3R Model -1 Problem Recognition - Putting issues into a wider business context, identifying the right problem, setting goals.
- The 3R Model - 2 Problem Resolution - Combining creative and analytical techniques, finding new ideas and alternative solutions.
- The 3R Model - 3 Delivering Results - Implementation planning - Covering all the bases. Implementation strategies for keeping on track, and getting back on track.
- Decision Making - Making effective business decisions - reducing options to a manageable number and choosing the most appropriate .
Problem Solving - A Leap in the Dark?
Everyday managers and staff are tackling issues and opportunities and making decisions affecting business performance. Don’t let it be a ‘Leap in the Dark’. It is important they are trained in the processes and skills required. Business problem solving is an essential process in business performance improvement.
Business Problem Solving is not just about fixing things that are wrong. It includes improving things that are working perfectly well, its also about new ideas and opportunities, creativity and innovation and competitive advantage.
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Description
Delegates will see how their day to day decisions affect the business. They will learn a problem solving process – understanding and selecting the issue, identifying and choosing between alternative solutions / approaches, and identifying implementation issues and managing implementation. They will learn how to apply the problem solving tools and techniques across a range of business issues to deliver performance improvements. The course is highly interactive, with group discussion and exercises